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Area Coordinator
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89772165

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Western Carolina University

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Area Coordinator
Position Summary:

Area Coordinators are full-time professional staff members of the Department of Residential Living responsible for providing overall management and leadership in residential areas housing 700-1500 residents each. Principal responsibilities include staff supervision and development, residential education, community development, crisis management, administration and building management, student discipline, hall council advising, summer operations, and other departmental/university-wide responsibilities. Due to Area Coordinators being the primary professional staff members available in the residence halls for student contact, a desire to spend evening and weekend time with students is required. An Associate Director for Residence Life supervises Area Coordinators.

Staff Supervision and Development
o Provides leadership, supervision, and development for the staff within their area which will typically include 20-40 Resident Assistants and 1-3 Graduate Community Coordinators.
o Selects, trains, and supervises the staff in their buildings.
o Assists in planning and conducts departmental training sessions prior to each semester.
o Provides individual development through periodic performance reviews to each Resident Assistant and Graduate Community Coordinator.
o Facilitates on-going teambuilding and staff development opportunities.
o Assists in the development of techniques for evaluating the Resident Assistant program.

Residential Education
o Responsible for creating an environment which fosters living and learning, outside of the classroom education and support for the academic mission of the university.
o Conducts formal and informal assessments to determine the needs of residents.
o Provides leadership to any lifestyle programs that are housed in their buildings/area.
o Responds and counsels students on academic and social issues.

Community Development
o Works as part of an area leadership team with Graduate Community Coordinators and Residential Case Manager to develop community and assist students.
o Responsible for fostering a sense of community in their buildings.
o Works with the Resident Assistant and Graduate Community Coordinator staff in the development of activities designed to develop connections between residents.
o Uses creative and innovative methods to personally connect to residents.
o Provides informal counseling and referral to individual students.
o Provides counseling support to the Resident Assistants and Graduate Community Coordinators in working through student problems and concerns.
o Coordinates the department's response to roommate conflicts and other resident concerns.
o Identifies at-risk students through interactions and follow up.
o Counsels at-risk students about campus resources and/or refers the student to appropriate campus departments or community agencies.

Crisis Management
o Responsible for the management and referral of incidents that occur in their buildings.
o Participates in year-round duty rotation to provide support to the residential population.
o Works closely with Counseling and Psychological Services, University Police, and other campus/local resources.
o Maintains awareness of campus and community resources.

Administration and Building Management
o Responsible for the overall administrative operations within their buildings.
o Provides hands-on leadership during the openings and closings of the residence halls.
o Participates in regular building tours and conducting Health and Safety Inspections.
o Coordinates the program budgets for the staff and hall council accounts.
o Manages the occupancy and assignment procedures and records.
o Coordinates damage accountability and billing process.
o Ensures the proper management of keys (student room, common area, and staff/office keys).
o Builds relationships with Housekeeping, Facilities, and University Police to assure that physical environment be maintained at optimum levels.

Student Discipline
o Responsible for the student discipline process in their buildings.
o Manages student discipline cases (student meetings, delivery and tracking of sanctions, etc.).
o Refers cases to Department of Student Community Ethics system in a timely fashion.

Hall Council Advising
o Responsible for the development of strong student leadership opportunities in their buildings.
o Recruits and actively supports the formation of hall council(s) in their buildings.
o Advertises hall council as they work to accomplish their goals.
o Facilitates individual and team development opportunities for the student leaders.

Summer Operations
o Responsible for summer collateral assignments.
o Coordinates a variety of conference services with direction provided by the Assistant Director for Operations.
o Coordinates summer school housing with direction of an Associate Director for Residence Life.
o Works on departmental committees and projects assigned by an Associate Director for Residence Life (RA Training, AC/GCC Training, etc.).

Departmental/University-Wide Responsibilities
o Responsible for assisting with a variety of departmental and/or campus-wide committees or projects.
o Serves on at least three to five committee/collateral assignments.
o Participates in summer orientation and Open House activities.
o Instructs LEAD 141 - The Resident Assistant class or a Western PEAKS class for first year students (LEAD 100 series) if needed and approved by supervisor.
o Advises the Resident Student Association, National Residence Hall Honorary, the Resident Assistant Advisory Council or other student organizations.
o Assists with the planning of campus-wide educational and social activities.

Additional Responsibilities
Area Coordinators are responsible for other responsibilities as directed by their supervisor and/or other Central Office staff members. Area Coordinators are required to live in an on-campus apartment. As a convenience to the employer, Area Coordinators are also provided with a meal plan so they can develop relationships with students though meals and meetings in the dining facilities.

Minimum Qualifications:

o Master's Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs or related field at time of hire.
o Outstanding organizational, planning, communication, training, and interpersonal skills.

Preferred Qualifications:

o Experience in working with students in a residential environment.
o Experience in staff supervision and teambuilding.

Preference will be given to candidates with a Master's Degree in College Student Personnel, Education, Human Services, or related field.

Special Instructions to Applicants:

Thank you for your interest in this position. Application must be made online. Applicant should attach a current resume, a letter of interest, and a list of three references (include names, addresses and complete contact information).

For questions or additional information, please contact Laura Allison at or 828-227-7303.

Anticipated salary amount: $44,500

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